︎

Michigan Court Forms System Redesign 


The Project

Michiganders navigating the civil legal system interact with a variety of forms and materials, but these touchpoints aren’t always user-friendly or efficient. We worked to improve these forms and improve court engagement.

Alongside our partners, we developed a reusable Adobe Creative Cloud (CC) library of form components for InDesign, design guidance, and implementation tools to support clearer, easier-to-use court forms across the state.

The case study can be found here.

Partners

  • Michigan State Court Administrative Office (SCAO)
  • Justice for All Commission (JFA)

Role

This was a highly collaborative project where each of us contributed to research, design, and strategy. What I contributed to:

  • Creating the design system components while adhereing to accessibilty and form design best practices
  • User-testing and rapid iterations
  • Creating five template forms
  • Outlining the style guide and training material 

I owned the following work streams: 

  • Research operations
  • Planning and recruiting for in-person user-research in Michigan
  • Created an onboarding guide for new users of the Adobe Creative Cloud Library, where the design system components would be hosted. 

Conducting user-reserach with court clerks at the Detroit 36th District Court

Below are example pages of Court Form DC84 before and after implementing the design system.