Michiganders navigating the civil legal system interact with a variety of forms and materials, but these touchpoints aren’t always user-friendly or efficient. We worked to improve these forms and improve court engagement.
Alongside our partners, we developed a reusable Adobe Creative Cloud (CC) library of form components for InDesign, design guidance, and implementation tools to support clearer, easier-to-use court forms across the state.
The case study can be found here.
Partners
- Michigan State Court Administrative Office (SCAO)
- Justice for All Commission (JFA)
Role
This was a highliy collaborative project where each of us contributed to research, design, and strategy. I contributed to the creation of the design system components while adhereing to accessibilty and form design best practices; conducted user-testing and rapid iterations; created five template forms; and collaborated on organizing the style guide and training material; I owned the following work streams:
- Research operations
- Planning and recruiting for in-person user-research in Michigan
- Created an onboarding guide for new users of the Adobe Creative Cloud Library, where the design system components would be hosted.
Conducting user-reserach with court clerks at the Detroit 36th District CourtBelow are example pages of Court Form DC84 before and after implementing the design system.
